Privacy Policy

Effective Date: 17 July 2024

1. Introduction Uncommon Design Private Limited (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theuncommon.design.
2. Information We Collect We may collect information about you in a variety of ways, including:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

3. Use of Your Information We may use the information we collect from you in the following ways:

• To provide and maintain our services.
• To improve our website and services.
• To send you promotional information, such as newsletters.
• To respond to your comments, questions, and provide customer service.

4. Disclosure of Your Information We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf.

5. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Refund Policy If you are not satisfied with your purchase, you may request a refund within two weeks (15 days) of your purchase date. Please contact our customer service team at hello@theuncommon.design to initiate a refund request with in 5 working days. You would be refunded the amount to your source account in 15 working days.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: hello@theuncommon.design